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Zenter.

Business Intelligence Software

ExchangePoint / Zenter
Zenter is a Business Intelligence & Communication, Tele-campaign and CRM Solution that combines the powers of various tools to deliver excellent sales opportunities and luxuriant growth to businesses. As an All-in-One software, Zenter includes an intelligent mass Email and Text Messaging system, a powerful Survey system, Telephone Support system, CRM system, Sales Leads Management, Registration/landing page, WebApp, and Tell a Friend. Our APIs are ready to connect to your system to deliver various communications to your clients/recipients. Zenter saves users a lot of cost and time because in one software, many tools are combined and the data is stored securely.

Zenter is a powerful communication tool that is useful for direct marketing, as it is easy to create various target audiences in the system and send them targeted messages. Using e-mail, SMS, surveys, etc. in one system, creates a form of communication which is the core of a marketing type called Engagement Marketing and has been growing worldwide. This type of marketing is about making things as personal as possible, by sending a reasonable frequency of relevant messages that provide benefits to the customer. In this way, a future relationship with the customer is formed on his/her terms and a good business relationship that benefits both parties.

Our goal is to make Zenter a tool that can create a competitive edge for those who use it properly. With Zenter, you can create a circuit of information between the seller and the buyer of a product or service, building a trust that generates more income. Proportionately, it is a fairly common fact that most companies receive target customers and send out the same message to them. With Zenter, you can avoid such hazards and send the correct message to the correct recipient on time.

Why Zenter Emails?

Zenter automatically adjusts sending based on ISP responses and inbox delivery monitoring
Zenter has SOC II and PCI DSS certifications, two-form authentication, and account activity alerts.
cleans up your mailing list and sort out incorrect and deactivated emails so you can have a clean and effective mailing experience.
  • Unlimited Emails
  • Reporting & Tracking
  • Bounce Processing
  • Complaint Tracking
  • Beautiful Emails
  • Responsive Emails
  • Great Price
  • Excellent Customer Service

ZENTER SYSTEM MODULES

Email is one of the most effective marketing methods used by sales and marketing managers. No other marketing means returns a higher rate of return like the correct use of email communication does. The reason is simply that you can touch tens of thousands of customers in a matter of minutes and induce the reactions that result in sales and new revenue.

Our servers readily scale up just when you need it and messages deliver 100% to inbox.
We encourage all users to comply strictly with the Privacy Act and to review Article 46 of the Electronic Communications Act.

Extra benefits of using zenter email include:

  • Guaranteed fast inbox delivery
  • Multiple Placeholders for sending personalized email & mapping personal recipients details in email. E.g. send one email of clients monthly financial records with placeholders & several emails are automatically delivered to clients with their unique financial record.
  • Email automation
  • Layered content
  • Reporting & analytics (who Opened, did not open, Clicked a button, Undelivered etc)
  • Send reminder
  • Multiple beautiful email template
  • Template designer (design own template FREE)
  • Paste formatted content from Microsoft Word
  • Upload unlimited contacts
  • Unlimited user accounts
  • Call-to-Action buttons (e.g. clicking a button in an email can trigger any of these actions: the recipient can automatically get a scheduled SMS/Email/Survey etc, can be placed in a tele-campaign contact pool (e.g. click button to get a Call-back), can be placed in a target audience that a series of timed communications are tied to, visit a webpage, download/read a file (document, audio, video), to fill a form, or the sender can receive an email that a recipient clicked an email button etc.)
  • Advance audience segmentation
  • Email HTML editor
  • Flipping document reader: allows recipients read email documents easily, hence encouraging more engagement.
  • Multilevel validations including entering a PIN before sending mass email
  • Ability to send to email previewers & reviewers first before sending to your target recipient

SMS campaign is probably the most profitable marketplace in today’s business world. However, the market leaders who use it know how powerful they are if they are applied correctly. SMS thus generates a response to the recipient, which can generate sales opportunities within a short period of time.

Zenter delivers SMS to 190+ countries, and support engagement with 2-Way across 52 countries. Take advantage of our corporate route to deliver SMSs to mobile numbers under DND restriction.

Zenter’s Intelligent route optimization ensures fast, reliable delivery to avoids network congestion. Conversion tracking and multiple KPIs are used to impact route performance for best-in-class communications delivery.
Our Number lookup helps you clean your database and optimize costs. Set up per country or per network message routing. Reduce spam, fraud, and the number of undelivered messages.

Extra benefits of using Zenter/mobinfo messaging include;

  • Enterprise level delivery at competitive price
  • Advance delivery/status report
  • Personalized messaging – add unique recipient details
  • Voice Messaging (with triggers & repeats)
  • Send Flash messages
  • Scheduled message delivery
  • Corporate route for DND numbers
  • Time zone delivery
  • Global delivery to over 800 mobile operators in over 190 countries
  • Set message delivery window/validity
  • Create chained communication (i.e. for example – send every 2 days or 5 hours etc)

Asking feedback after selling a product or service is not common in a lot of organizations & businesses today, and it is really thoughtful how few service, sales and marketing managers ask their customers about these important questions: “How do you like the product?”

Making post-sales surveys of goods and services can:

  • Increase Retention Rate (Retention Rate)
  • Help administrators improve products and services
  • Assist administrators to improve various processes at the sale
  • Give managers an advantage over competitors
  • Give referrals to sales managers

Extra benefits of using Zenter Survey include;

  • Ability to segment recipients based on their responses
  • Automatically send recipients other communications based on their response. E.g. send a recipient an SMS/Email with link to further detail, download or fill signup for a property/service” or automatically put them in an active call-back campaign
  • Exports responses in Excel format | Send anonymous surveys
  • Track recipients engagement statistics
  • Unlimited questions and feedbacks
  • Modifiable Survey invite email and completion page

Phone Campaign

There are 6 ways to succeed in direct marketing, and the next call is most effective after Face to Face meeting. Smart sales and marketing managers have begun to use a call as a team in their relationship with customers, using it equally before and after sales.

Extra benefits of using Zenter Tele-Campaign include;

  • Call Agents Script/Sales pitch builder
  • Upload reference document (e.g. product detials documents, price catalog etc.) for use during active calls
  • Automatically send a recipient other personalized communications (e.g. payment report, subscription form, invite etc.) during a call
  • Recipients response buttons builder with attached click actions
  • Add notes/response about recipients during call
  • Instantly add a recipient to a Target Audience during a call
  • Create new opportunities during call
  • Advance call campaign report
  • A perfect reporting system follows the telephone campaign
  • Keep track of all calls, notes, and when to call again
  • Calling campaigns can increase sales volume
  • Zenter’s target group works extremely well with telephone campaigns
  • You can send emails, text messages, or polls during a call

Sales Opportunities

Sales tips or sales leads are something that most companies are fighting about, and with Zenter you can gain an overview of the status of each sales opportunity or campaign.

The possibilities in zenter system include:

  • List of all sales opportunities
  • Important dates
  • Amounts and products
  • Business Manager
  • Notes and next steps

Zenter CRM – Business Relationship System

Zenter CRM is a business relationship system that works great for enhancing business relations, maintaining an overview of sales opportunities, increasing sales capabilities and achieving competitive advantage.

Are you having problems with keeping track of all your clients/customers data? If you want your business to grow and to unlock the potentials it has, in order for it to become the enterprise you envisioned it to be, then using simple data management tools like spreadsheets and basic databases will not be enough. For a growing business to be able to manage all its customer data successfully you will need a customer relationship management (CRM) system like Zenter.

The main importance of CRM in business is that it is the most well-founded and valuable way of creating and maintaining customer relationships. A CRM System like Zenter’s enables you to increase efficiency by replacing manual processes, improve collaboration between teams within your organization and ultimately enhance your customer’s experience.

Extra benefits of using Zenter CRM include;

  • Manage unlimited contacts
  • Manage simple to advance contact details
  • Add unlimited notes to contact with trackers
  • Link family/members, relatives to contacts
  • Assign account manager and referrer to contact
  • Easily create task/opportunities for contact with reporting
  • Manage companies/organization data
  • Group contacts accord to need (e.g. estates, agents etc.)
  • Receive contact into CRM directly from Email, Survey, WebApp

WebApp – Anyone can sell, anywhere, anytime

Zenter WebApp is designed to enables organization members/employees send out programmed/queued communications to contacts they meet on the go 24/7. The App thus provides the basis for “everyone selling” products and services of any type, thus immensely contributing in growing revenue thereby   increasing profitability.

Zenter WebApp was developed in collaboration with sales and human resource managers from various business industries. The WebApp is designed specifically to help organizations increase frontlines and sales of their products and services with unbelievable results.

Other features include;

  • Add new recipients to database on the go
  • Wide range of contact information collectable
  • Send different personalized communications (e.g. flyers, invite, registration form, brochure, payment report, event video, location description etc.) to recipients on the go
  • Automatically add recipients to an active tele-campaign
  • Automatically add recipient to different target audience
  • Register recipients for events on the go
  • Customizable WebApp.
  • Add recipients to CRM directly.

Zenter trails are ideologies that originated from our business with a Japanese car dealer, and it is assumed that timed-out trails/communications are set in advance to produce a certain experience for customers. These can be a mix of e-mail, SMS and/or surveys, and can give organizations a huge competitive edge if successful.

The vast majority of companies can use the following processes:

  • Thank you for the transaction
  • Download extra information after X-days
  • Check out customer’s mind after X-days
  • Cross-sell products
  • Automatically send Birthday/Anniversary wishes to contact
  • Automatically send scheduled meetings invites & reminders

Extra benefits of using Zenter Trails include;

  • Ability to program personalized communications with unique recipients details to go out for up to the next 5 years.
  • Set time between each communications
  • Send scheduled event countdown emails/SMSs & “Thank You” message after event automatically or Survey to gather recipients’ expectations and/or experience; helping you plan better.
  • Segment recipients based on their interaction with sent communication
  • Track recipients engagement statistics

Target Groups

The target groups are the core of the Zenter system and build most of the elements on this core. Well-defined target groups can save companies unprecedented wealth and time, in addition, customers experience a better and concise service.

Well-defined target groups help to:

  • Send the right benefit
  • Send the appropriate message
  • Get rid of sending all the same messages

Zenter Registration Pages

Zenter Registration & Landing Pages provides a great way to attract new customers and get to know their interests and behaviour. They can also be used to register prospects for events/conferences and/or for products/services and send out various communications to them using the details gathered.  Using Zenter Trails, you can automatically send a “Thank You” for registering email or SMS, a survey, etc. to those who have just completed registration.

Zenter has the ability to automatically place contacts in different Target Groups based on the information provided in the registration form.

Extra Features Include:

  • Simple intuitive page/form builder & customizer
  • Used for redirecting recipients to various pages or websites
  • Used for quick/short service rating or customer feedback
  • Automictically segment recipients based on their given feedbacks
  • Automatically send apology email/SMS to required recipients maybe with a compensation gift/coupon
  • Responsive forms/pages, compactible with all browsers and devices
  • Ability to check-in registered recipients & automatic send welcome message, Event e-Brochure/program on arrive

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